OUTER BANKS — Wireless carriers are using artificial intelligence, drones, and mobile infrastructure in preparations for hurricane season, which runs from June to November. Preparations begin weeks in advance, with a focus on maintaining connectivity for first responders and the public on the Outer Banks. The National Weather Service forecasted below-normal hurricane activity in the Atlantic for 2026.
Wireless carriers utilize artificial intelligence and unmanned aerial vehicles to assess damage and restore service following storms. Artificial intelligence automatically adjusts cell antennas and conserves backup battery power to extend network operation during severe weather. High winds and heavy precipitation can disrupt the electrical grid that supplies stationary telecommunications towers. Mobile cellular tower units are codenamed COW, which stands for cell on wheels. High-altitude aerial drones that carry small cellular towers to provide service are codenamed HAWK.
Wireless carriers begin disaster preparation activities approximately one week before a major storm. Another major carrier prepares for natural disasters three to five months in advance. Companies relocate communication equipment nationwide throughout the year to respond to hurricanes, snowstorms, and wildfires. A major carrier operates a disaster response fleet containing boats, barges, and helicopters to transport personnel and equipment.
Srini Kalapala, senior vice president of wireless engineering and operations, said, "Hurricanes, especially — you don't understand the damage until it's fully done," Customers receive free satellite connectivity when power outages disrupt ground-based networks. First responders use carrier networks and Wi-Fi for services such as telemedicine consultations, transmitting medical test results, and receiving emergency dispatch updates.
Shannon Browning, associate director of network disaster recovery, said, "It used to be hurricanes were very season-specific, and then you started to see that wildfire season crept into hurricane season," Telecommunications representatives attend local emergency response planning meetings to coordinate equipment deployment.
Jon Freier, chief operating officer, said, "From my experience in these disasters, people will go without power a little bit longer, and they're more patient," He added, "But they want that smartphone to work, and to be connected."